At Karmayu Studio, each piece is thoughtfully created with care and craftsmanship. Please review our shipping policy below:

Shipping Charges

  • Free Shipping on all orders above ₹2,000
  • Standard shipping charges apply for orders below ₹2,000 (if applicable)

Cash on Delivery (COD)

  • COD orders require 20% advance payment at the time of order confirmation
  • The remaining amount is payable at the time of delivery

Delivery Timeline

  • Within India: Orders are dispatched and delivered within 7-12 days
  • Delivery timelines may vary slightly depending on location, courier delays, or unforeseen circumstances

Returns & Exchange Policy

At Karmayu Studio, we are committed to delivering high-quality, well-crafted products. Please read our return and exchange policy carefully to ensure a smooth shopping experience.

1) Quality Assurance

  • Karmayu Studio ensures that all products are thoroughly checked and dispatched free from defects.
  • We do not assume ownership of returned products unless they are received and accepted by Karmayu Studio after review.

2) Return Eligibility

Eligible Conditions:

  • Products are eligible for return only if:
    • They are damaged during transit
    • They have a manufacturing defect
    • Fit-related concerns will be reviewed on a case-by-case basis, solely at the discretion of Karmayu Studio

Reporting Period:

  • Any issues must be reported within 48 hours of receiving the product
  • Claims made after 48 hours will not be eligible for return, exchange, or refund

3) Important Considerations

Product Sizing:

  • Please ensure your size is confirmed before placing an order
  • Size-related issues are not eligible for returns, refunds, or exchanges
  • We strongly recommend:
    • Referring to our size guide
    • Contacting our support team before ordering for assistance

Refund Eligibility:

  • Karmayu Studio reserves the exclusive right to determine refund eligibility based on individual case assessment

4) Steps for Return or Exchange

  1. Report the Issue:
    Contact our customer support team within 48 hours of receiving your order.
  2. Provide Details:
    Share clear images and a brief description of the defect, damage, or concern.
  3. Return Authorization:
    Once approved, you will receive return authorization along with further instructions.
  4. Return Shipment:
    Ship the product securely as per the instructions shared. Products must be unused, unwashed, and in original condition.